Nintex Newbie

Problem returning values using the Read Document Action

Can anyone think of any reason why my Read Document Action workflow only works on content controls located in the header of my Word document? All of the content controls that are located in the body of the document return blank values. 

The Update Document action works on all content controls in the body and in the header of the same Word document.

The Word document was created in a Document Library via a template I created with multiple content controls. I have tried using a docx and a dotx file for the Document Library template, but it doesn't seem to make a difference. 

I am using Sharepoint 2013 on premises with MS Word 2016.

Any help would be greatly appreciated. I have spent way too many hours trying to troubleshoot this issue. 


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