Add comment in smart action

  • 19 November 2013
  • 4 replies
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Hi


i would like to check if when a user replied "Rejected" in his email back to the approval manager and added some explanation as comment inside. Would i able to verified those comment in the email beside the "Rejected" word? Or is there any other way that i can do like capture? Cause i may need to store those comments to the database if the users wrote.


Thanks in advance.


4 replies

Badge +5

Hi, archeaconblue


 


Please navigate to the following url, this url explains, how you can add a comment using smartactions.


 



     The url below is from an external source:


 



 


Regards


Julia

Badge +5

Hi


 


We have had no further response on this post in some time, were the previous suggestions able to answer your question on how to "add a comment in smart action"?


 


Regards


Julia 

Badge +1

I would like to find more information. The url's did not lead me to an answer.

 

Like the original email. I would like to have a user type reject in an email followed by a response.

 

For example

 

Reject I did not like the request

Badge +7

Unfortunately there is no out of the box way to do this. It is possible through code, which would require custom configuration.

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