labasmuse
Forms Fledgling

No mailing to Active directory group or claim-token user possible

Jump to solution

If I enter a user with the people picker or if I use a SharePoint group the mailing is possible.

However if I want to send an email to an active directory (security or distribution) group. It does not work.

An user lookup from a list does also not work. I receive the error " Failed to send notification. Cannot get the full name or e-mail address of user "#DisplayName". Always there is an hash before the display name, so that the name cannot be resolved (not found).

Does somebody know a solution about this?

Reply
6 Replies
cju
Automation Master
Automation Master

Re: No mailing to Active directory group or claim-token user possible

Jump to solution

Regarding the user lookup, in the set variable action, you can click on the ellipsis next to the Field and select Email Address.

Regarding sending an email to an AD group, you will need to perform an LDAP query to get all the members of this group and send an email to all the members.

Hope this helps

View solution in original post

Reply
labasmuse
Forms Fledgling

Re: No mailing to Active directory group or claim-token user possible

Jump to solution

Hi Caroline,

Thank you very much for your help!

This part really helps me: "Regarding the user lookup, in the set variable action, you can click on the ellipsis next to the Field and select Email Address." That is a great hint. Thank you.

Oops. "Regarding sending an email to an AD group, you will need to perform an LDAP query to get all the members of this group and send an email to all the members." Is such a workaround really necessary? Is it not possible to use the AD group in the To-Field of a notification? For SharePoint-groups it works.

Have a nice day and in any case thank you.

Andy

Reply
cju
Automation Master
Automation Master

Re: No mailing to Active directory group or claim-token user possible

Jump to solution

Hi Andy,

You're welcome

You can use an AD group in the "To" field of a notification but it will send an email to the email address of the AD group and not to the email address of all the members of the AD group. You can try and check the recipient of the sent email.

If you need help to implement the workaround, don't hesitate.

Have a nice day,

Caroline

Reply
labasmuse
Forms Fledgling

Re: No mailing to Active directory group or claim-token user possible

Jump to solution

Hi Caroline,

it is clear for me now. Thank you for the excellent explanation.

I think I am able to implement the workaround myself. If not I will not hesitate to ask.

Thank you sooooooo much!

Andy

Reply
cju
Automation Master
Automation Master

Re: No mailing to Active directory group or claim-token user possible

Jump to solution

Great

I'm glad that I could help you

0 Kudos
Reply
Not applicable

Re: No mailing to Active directory group or claim-token user possible

Jump to solution

‌, can you please click the "correct answer" button in the reply that helped solve your problem? It's helpful to other community members who use search for similar questions. Thank you!

Frank

Your community manager

0 Kudos
Reply