Environment Field in a Hyperlink in an HTML Email

14 years ago
16 November 2009
6 replies
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elisheva
24 replies

I am trying to create an email in a K2 blackpearl process that includes a hyperlink to a K2 worklist on a SharePoint site. I want the URL to come from an environment field, so I can have a different one for dev, QA, and Prod. However, when I use the environment field K2WorkslistLink in the hyperlink:

Click <a href="K2WorklistLink">here</a> to see your K2 worklist.

it looks like this when the email comes through:

Click <a href="</span></span>http://dswebres/testsites/BethA/default.aspx<span style='font-family:Arial;font-size:12px;font-weight:Normal;font-style:Normal;font-stretch:Normal;color:#FF000000;text-align:Left;text-decoration:;' id='run'>">here</a> to see your K2 worklist.

http://dswebres/testsites/BethA/default.aspx is the actual value of the environment field K2WorkListLink, so the rest of the stuff got added.

Isn't there a way to do this without having to go into code?

Thanks,

Beth

6 replies

Userlevel 4

+14

What happens if you change the “K2WorlflowLink” data field to the actual url? Does it display correctly the? Is the mail set to Plain text or HTML?

I didn't try that because I assumed it would work. Also, I wanted to avoid the hard-coded link option, since I don't want to update that in a half-dozen emails when changing environments.

The mail is set to HTML.

I will give it a try though - thanks!

Beth

Well, I tried putting the link itself in the email without using the Environment Field. And I got the same result! So the real problem is creating a hyperlink in an HTML email. I could resort to using code behind the event as seen here: http://www.k2underground.com/forums/t/10618.aspx. I think I will open a ticket with K2 first though.

I asked K2 support about this and it turns out it's a bug with Outlook 2003 that will be fixed in a future release. By then, we will hopefully have Outlook 2007.

Changing the code in the mail event as mentioned in the link above worked fine.