K2 blackpearl web designer not started

  • 6 August 2009
  • 9 replies
  • 0 views

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Hello


 I just installed last verzion K2 blackpearl 0807 (4.8210.3.0) and after clear installation i am not able to start web designer from Sharepoint List menu. I dont receive any error just clear peage with title K2 Web Designer.


Have you any idea what i need to set for figure this issue out?


9 replies

Badge +4
Hi,

In your IIS Manager, check if the WebWorkflow application was created? You can find it under Web Sites-> [YourSharepointSite]-> _Layouts. Their should be a Webworkflow folder. Right click on it and select properties and on the 'Directory' tab select the 'Create' to create the Application.

This ussually happens when your Central Admin Service Account is not a physical user account but rather a Network Service and you try to deploy the solution, the application will not be created.

hth
Badge +1

Hi, 


before i read your answer i found this soulution on http://kb.k2workflow.com/articles/kb000288.aspx :-) Thank you very much for your initiative :-)

Badge +2

hi, can not open  http://kb.k2workflow.com/articles/kb000288.aspx, (i also cannot start k2 web designer)

Userlevel 4
Badge +14

Please try the following link:


http://help.k2.com/en/search.aspx?q=KB000288&languages=lang_en


vernon

Badge +2

hi,please everybody help me!i had tried ,but can not successed. (Login account is administrator)



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Badge +9

From what I recall, you cannot use the MOSS system account.  Somehow the identity doesn't get passed correctly in the web designer.  It gets passed in as "System" instead of "Administrator"

Badge +2

hi johnny ,


         I tried as you approach, but  the same fault reported
Badge +1

I followed the knowledge base article which got me past the error, but now I am getting a new error.


I just installed version 4.8210.3.0.



 


any help would be great...

Badge +9

Looks like a permissions error.  Did you check if the MOSS app pool account has db_owner rights to the WebWorkflow database?  This is part of the setup instructions in the documentation.

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