61007 Permanent failure sending message Request

  • 24 October 2016
  • 2 replies
  • 6 views

Userlevel 3
Badge +16

On 4.6.11

 

Can't send any emails using Workflows. Works ok sending emails from a Form Rule.

 

In k2 studio workflow, i use AD user smartobject - Getusersbygroup, enter the name of my AD group. but when form is sent., workspace its is completed and even shows the receipiants, so not use why its failing.

 

I looked in the logs on the server and it shows this error:

61007 Permanent failure sending message Request

 

Any ideas why?


2 replies

Badge +7

Hi,

 

Can you elobrate your issue with more details.

 

If i understand it correctly. You are trrying to send an email to a AD group users by making a call to AD SMO "getUserByGroup" passing AD Group name as input parameter?

 

I have had the similar issue recantly, i ended up wrting a endpoint assembly queries the AD Group and returns the users email address as semicolon seperated value. This i cant say bug in the system but email evetn/ task notification events expects the (;) semicolon seperated value to send email through.

 

 

Hope it helps!

 

Cheers,

Prajwal Shambhu

 

 

Userlevel 3
Badge +16

Just  to update, the issue was related to the EWS URL.

Changed it to a different one which reolved the xml (had to be HTTPS not HTTP) and emails are working.

Ran a Configure on the serrver to replace the EWS exchange settings with the new URL

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