kwilliams
Forms Fledgling

Nintex Online for O365 - Basic Send Email when item is created

I have a very basic workflow that I started with for testing.  It is to start when an Item is Created and then Send an email.

It does not run and when I try to run it manually I get the message:

Something went wrong.  To try again, reload the page and then start the workflow.

I'm just trying to see what the email will look like and thought it was a pretty basic workflow.

Any ideas?

Thanks

Kim

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kunalpatel
Automation Master
Automation Master

Re: Nintex Online for O365 - Basic Send Email when item is created

@kwilliams .....can you delete the workflow and re-create it? You can export your current workflow, delete the workflow and then import again and publish it.

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kwilliams
Forms Fledgling

Re: Nintex Online for O365 - Basic Send Email when item is created

I did that. I originally just had the Send Email action, but then thought it needed something else, so I put it in an Action Set and still nothing.

 

I have other workflows that are working without any issues.

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kunalpatel
Automation Master
Automation Master

Re: Nintex Online for O365 - Basic Send Email when item is created

@kwilliams ....What are the changes you made other than adding an Action Set? Will it be possible for you to share your workflow screenshot?

 

If it's just the action set, then can you publish the previous version of the workflow and re-try?

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kwilliams
Forms Fledgling

Re: Nintex Online for O365 - Basic Send Email when item is created

workflow.PNG

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kunalpatel
Automation Master
Automation Master

Re: Nintex Online for O365 - Basic Send Email when item is created

@kwilliams ....May I know the reason for adding send notification action inside action set? 

 

The logical use of action set is either you want to run w/f as an owner instead of an initiator or if you want to group lot of actions and minimize the display size !!!!

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kwilliams
Forms Fledgling

Re: Nintex Online for O365 - Basic Send Email when item is created

I tried without it and just had send email and it didn't work, so I was trying something else.
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SimonMuntz
Nintex Employee
Nintex Employee

Re: Nintex Online for O365 - Basic Send Email when item is created

Looks like an issue with the list itself based on the informtion provided.
Can you run a SharePoint designer worklfow on the list?
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kwilliams
Forms Fledgling

Re: Nintex Online for O365 - Basic Send Email when item is created

I tried a SPD workflow and no luck.  The only thing that works is Flow.

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kunalpatel
Automation Master
Automation Master

Re: Nintex Online for O365 - Basic Send Email when item is created

@kwilliams ....can you share your email configuration?

 

Is To/CC/BCC fields are using correct values?

 

Are you attaching something?

 

Is there anything in the email body that is causing an error?

 

I will also recommend moving this topic to the O365 forum....just in case someone had a similar issue !!!!

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