Special characters from Infopath form erroring workflow

  • 10 August 2010
  • 3 replies
  • 1 view

Badge +1

Hey,


We have 3 K2 processes that a thrid party developed for us. All 3 use infopath form integration to capture data from the user. After the user submits the form, a Listitem is created in a sharepoint list.


Each of these processed have the same problem.


When a user enters a special character into the fields on the infopath form and submits the form data it goes to a SharePoint List Items task, which is supposed to update the sharepoint list item. It is when the workflow gets to one of these updates that when it encounters the Special character from the Infopath form does it error, thus stopping the workflow instance.


And because the item is in error, it disappears from the sharepoint list and the user is unable to fix the problem.


We were told by the third party developer that the 4.5 version of Blackpearl would resolve this issue, so we upgraded our server this morning.


At present the problem still exists and it continues to break our workflow processes.


Please Help!


3 replies

Badge +5

Hi,


I think this has been discovered as a bug in the latest update of K2 4.5 - KB001140.


Will update you later with facts.


Frikkie

Badge +1

FYI,


This has been happening since the previous version of K2 BlackPearl, 0807 (48210.2.0), which we had installed and just today upgraded to the latest version.


So this is not something new to the latest release.


 

Badge +4

There are several "special characters" issues. You still might have errors with special characters even after upgrading. Have you determined which special characters you receive errors on? As Frikkie indicated, the latest release of K2 does resolve some of the special character problems. Not sure if it covers all of them.


http://k2underground.com/forums/t/12612.aspx 


http://help.k2.com/en/KB000099.aspx


http://help.k2.com/en/KB000526.aspx


http://www.k2underground.com/cfs-filesystemfile.ashx/__key/CommunityServer.Components.PostAttachments/00.00.02.90.95/K2-blackpoint-Release-Notes.pdf


 

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