Send Notification Task Email address Issue.

  • 12 August 2016
  • 6 replies
  • 7 views

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Hi Team,

I am using Nintex workflow, In Send Notificaiton Action when I want add email it ask me a valid user from Active Directory. I wan to send email to Distribution list or email address which is not having any active directory user.  I also tried to use external email but its also not working. Can you please help me on how to do this in Nintex.

When I put the email address which is not having AD account my workflow through below error.

Failed to send notification. Value cannot be null. Parameter name: principal


6 replies

Badge +16

Can you create a variable with a default value of the external email address you want

EmailVariable.PNG

and configure the send notification to send that variable using the address book and "lookup" to find the variable.

Sendnotification.PNG

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I tried this but it throws the same exception.

189448_pastedImage_0.png

Badge +16

I'm assuming your variable is called "principal"?

have you checked with the farm admins that you are allowed to send emails external to your organisation?

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I am Farm Administrator and I am allowed to send emails external to my organization. But I am not sending email to outside of my organization. Please see the below screenshot of my variable which I created. Value of my variable is internal email id and the only thing is that email is not associated with any AD account and that's why I am getting this exception.

189458_pastedImage_0.png

Badge +16

Hmm that is a wonder. I will have a look on Monday when I get back to my machine if you don't get an answer before then.

have a nice weekend

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Thanks. Have a nice weekend!!!

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