Hello -
Has anyone experienced an issue where the blackpearl installer gets stuck at the configuration step while updating the machine.config file?
I am attempting to setup production servers and the installer is hanging at the configuration step for 30+ min.
CPU usage is also pegged at 100%
Last line logged in the installation log is as follows:
"9839","2016-06-13 01:48:54","Info","15","15001","INFO","SourceCode.Core.Configuration.Config","15001 Write permissions set for 'C:Program Files (x86)K2 blackpearlBinDesignTemplatesSmartWizards'","anonymous","0.0.0.0","[servername]:C:SoftwareK2 Installation Package 4.6.11 (4.12060.1735.1)1. K2 blackpearl 4.6.11 (4.12060.1731.1)Installation","9839","d7d07c765abb4e76943a1b613cd2099a",""
Could this be a permissions issue?
The installation account a domain account and has local admin on the server.
Thanks!
