Authentication With Server Failed

  • 21 June 2008
  • 3 replies
  • 2 views
A
Badge +1

Hi,


I'm trying to create a new SmartObject and I had the following error:  


Connect to the HostServer, Please make sure the hostserver is running and that you connect to it.


Authentication With Server Failed : SEC_E_LOGON_DENIED


Can you help me?


Thanks


Angie

3 replies

C
Badge +10

Where do you get this error?


 


Have you run the server in console mode to see what shows up there?

J
Badge +9

I normally see this error if there is a authentication configuration issue.  This error is very common in incorrectly configured distributed server setups.


 Do you have more information on your environment layout?

K
Badge +3
 Dear Angie

These messages are caused by not having the proper Service Principle Names (SPNs) for the K2 Service Account. SPNs are needed in order for the Service Account to create the necessary Message Queues on the K2 Server(s). We will now go set SPNs to fix this issue.


1.     Switch over to K2TrainSQL


2.     Open a command prompt (Start > Run > cmd)


3.     At the prompt, execute the following commands:


setspn -A K2Server/k2clust:5252 k2trainK2Service


setspn -A K2Server/k2clust.k2train.local:5252 k2trainK2Service


setspn -A K2HostServer/k2clust:5555 k2trainK2Service


setspn -A K2HostServer/k2clust.k2train.local:5555 k2trainK2Service


 


4.     After the SPNs have been created, you can verify them by using the following command:


setspn -L k2trainK2Service


Thanks!

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