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Issue in Lazy Approval in nintex

Hello All,


          I am using nintex workflow( with Nintex form( ). I have configured Lazy Approval from " " link. I got the email notification.But when I reply it with "approve" , the task does not complete. Its status remains "Not Started".
I have followed all the steps mentioned in document. But I can not be able to complete task through "approve" reply. Please help me to solve this issue.



Thanks in advance,