ADizzle_001
Design Dabbler

Issue Tracker HTML Message Display Error

I am having an issue in nintex forms where I have an issue tracker rendering a "Click for help about adding basic HTML formatting" message in the middle of one of my rich text boxes when using Google Chrome. When I use Internet Explorer, this issue does not occur as seen in the screenshots.

 

Please let me know if anyone has any recommendations. Thanks!

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SimonMuntz
Nintex Employee
Nintex Employee

Re: Issue Tracker HTML Message Display Error

Use Enhanced Rich Text instead of Rich Text and you will not see the message in chrome.
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ADizzle_001
Design Dabbler

Re: Issue Tracker HTML Message Display Error

I do not have a control for "enhanced rich text" as you can see if the attached screenshot. Is Enhanced Rich Text a setting or is it just a control I am missing?

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SimonMuntz
Nintex Employee
Nintex Employee

Re: Issue Tracker HTML Message Display Error

Hi,

Its a setting on the Multi Lines of text control configuration.

ERichText.png

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ADizzle_001
Design Dabbler

Re: Issue Tracker HTML Message Display Error

The box that the text is currently in is a Rich Text Box not a multi-line text box. The screenshot is attached.

 

Thanks!

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