How to know who has opened a workitem?

  • 25 October 2005
  • 2 replies
  • 2 views

Badge +4

I have an activity in which there are several destination users.
So when I click the link to access the web page for the activity, it has a message "All worklist items have been allocated".

I go to the K2 workspace, in the report, I try to release this item, but the message is "Only open item can be released".

I think that is because someone else has openned the item. So is there a way to find out who has openned the item in the workspace? Now it only lists all the destination users but does not mark who is now owning the event.


2 replies

Badge +11
Have a look in K2.net Service Manager and specifically at the Worklist feature. In this utility you can search for a specific worklist item assigned to all the destination users. Worklist items with status 'Open' is owned by the appropriate users and can be released by these users while status 'Allocated' users can't do anything to the items. Obviously, through K2.net Service Manager, you should also be able to release the items.

Hope this makes sense,
Ockert
Badge +4
yes, thanks.

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