Duplicate emails being sent to users in multiple SP groups - workflow

  • 15 February 2019
  • 4 replies
  • 5 views

Badge +1

An email being sent out from Nintex workflow to a list of SharePoint groups. There are users who are members of multiple groups and therefore are receiving multiple emails. For example, 1 User is a member of 3 groups, then he receives 3 duplicate emails.

 

"Send individual email" has been checked in to send individually addressed emails.

 

The idea of fetching the group members and storing in a variable seems to be very complex because I have around 20 SP Groups.

 

Any solution or pointer will be of great help.


4 replies

Userlevel 5
Badge +14

if you didn't have enabled 'Send individual emails' duplicate addresses would be sorted out.

Badge +2

Agreed. If you do not need to send out individual tasks, then uncheck that option.

Badge +1

Agree, but the email is targeted to around 300 users and everyone would be able to see the To list.

Userlevel 5
Badge +14

I guess the topic is about simple mail nbotification actiion, not the task notification.

if so, you can place place all the addresses into BCC field.

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