Problems logging in K2 Mobile APP of IOS

  • 30 April 2018
  • 2 replies
  • 4 views
R

My K2 Five Site is published using Reverse Proxy so that my mobile can access K2.

When I log in via Mobile App, error accours:Could not find the server name.But I can acess the following URLs using Safari on my mobile correctlly:

https://server/autodiscover/autodiscover

https://server/k2api/api/user/current

https://server/k2api/api/worklistitem

https://server/K2api/api/category/Application%20Forms

https://server/workspace

I want to know if the current K2 Mobile APP  support K2 Five  

2 replies

J
Badge +9

Hi RayFor,


 


Yes the K2 Mobile app definately supports K2 Five.


 


Have a look at the troubleshooting section in the K2 Documentation:


http://help.k2.com/onlinehelp/k2mobile/userguide/current/default.htm#K2Mobile/Troubleshooting/Troubleshooting.htm%3FTocPath%3DTroubleshooting%7C_____0


 


If none of these helps solve the issue, i would suggest you log a new support ticket for futher assistance.


 


-Jean

R
Thanks Jean,I have read the troubleshooting before and no problem found according to the guide,all the pages shows correctly.But my /k2api page shows like this,is there any problem?

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