How to prevent save "Nintex form" conflict where multiple approvers access the same form?


Badge +4

Hi all,

I have this Nintex workflow (on SharePoint 2016 on premise) where the system will auto route the Nintex form to 8 different reviewers concurrently via email to edit their comments into a Nintex form with 8 different sections (1 section for each of the reviewers). The issue is that when someone is editing the form, the rest will have a save conflict on the same form. Is there any way to have concurrent updates on the same Nintex form or to prevent save conflict on a list?


2 replies

Userlevel 6
Badge +22

Hi,


 


Thank you for your question.  Unfortunately this is a SharePoint limitation as it is SharePoint that is tracking who is editing the form at any given time.  When using a SharePoint list there is no way to lock an item.  When using a SharePoint library you can turn on Check out and Check in so that only one user can be editing the item/form at any given time.

Userlevel 6
Badge +16

Hi @llyehock 


 


What @SimonMuntz stated is correct.


So when the form (#1) is loaded, it has only values that has been saved.


Should another manager save her comments (#2), this new comments is not reflected in the form (#1)


When form (#1) is submitted, it will overwrite the previous comments (#2)


 


A workaround that your can use is


- Use a Run parallel action that splits to 8 paths


- Add the Task Assign. Ask for Manager (n) comments. 


- When the Manager submits the his/her comments, only a single column is updates (ok too if you want to log DateTime of comment)


- You may have the need to display the original form (how else to know what to approve or comment on) - use a link to the primary form


 


Hope that helps

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