gregvestring
Novice

How can I send an email notification of a rejection in the Assign Flexi Task?

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I have an Assign Flexi task configured. If a user clicks reject, I would like to send an email to the person who submitted the request. What is the best way to accomplish this task?

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emha
Collaborator

Re: How can I send an email notification of a rejection in the Assign Flexi Task?

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after flexi task action add run-if action to check if task outcome was REJECTED.

add send notification action into run-if action and configure your notification message.

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xMikeX
Scholar

Re: How can I send an email notification of a rejection in the Assign Flexi Task?

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Hello,

I would just include a send email action on the Reject branch of the flexitask - assuming its a list workflow set the To field of the send email to the Initiator (person who starts the workflow) - as long as your workflow is set to run on item create, initiator will be the person who submits the form (unless you customize something else).  

Thanks,
Mike

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xMikeX
Scholar

Re: How can I send an email notification of a rejection in the Assign Flexi Task?

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Did either of our suggestions solve your issue?  If so please mark the answer that helped you as correct.  Thanks

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kpope
Scholar

Re: How can I send an email notification of a rejection in the Assign Flexi Task?

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I've followed these instructions (added Email Notif after REJECT as well as a RunIf with a email notification)  NO notification is received (not in junk either). WF is set to run on Create. Please Advise

 

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kpope
Scholar

Re: How can I send an email notification of a rejection in the Assign Flexi Task?

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update to RunIf config - still NOT getting emails

kpope_0-1639006790581.png

 

 

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