Running Blackpearl v4.6.8 fails

  • 7 December 2015
  • 4 replies
  • 2 views

Userlevel 3
Badge +16

Setting up Blackpearl v4.6.8 on a Test Server and trying to do a clean install, but when i run setup.exe it says:

 

SourceCode.configuration has stopped working

 

Description:
  Stopped working

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Setup.exe
  Application Version:    4.14050.14218.6
  Application Timestamp:    53e2923f
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.19045
  Fault Module Timestamp:    56259271
  Exception Code:    e0434f4d
  Exception Offset:    000000000000b3dd
  OS Version:    6.1.7601.2.1.0.272.7
  Locale ID:    2057

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Any ideas why it fails? I've tried 3 different downloads and i can't even get past the installation screen. Any ideas?

Its k2 blackpearl 4.6.8 (4.12060.1600.0)


4 replies

Userlevel 5
Badge +16

Hi Sharpharp1,

 

I've never seen this before but I explored some KBs and I saw this:

 

http://community.k2.com/t5/K2-blackpearl/quot-SourceCode-Configuration-has-stopped-working-quot-error/ta-p/73914

 

let me know if it helps.

 

 

Userlevel 3
Badge +16

Hi Mustafa,

 

My new dev server already has Microsoft .Net framework 4.5.2 installed.

 

Do i need 3.5.2 as well?

Userlevel 5
Badge +18

I believe that is the case, you will need to add the Windows 3.5.1 .Net Framework feature:


 


13944i4841B03411133EBD.png

Userlevel 3
Badge +16

Yes, thank you guys, added .net 3.5.1 and it worked.

 

Strangely, i already had .net 4.5.2 installed, but wouldn't work with that, so must specifically require 3.5.1

 

Thanks all

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