cju
Scout

Re: Flexi task reminder until task completed

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Well, actually, it should send a reminder after 10 minutes. I don't why it's not the case. Do you receive an email when the task is created ? Can you send a screenshot of the configuration page of the flexi task action ?

When you configure the interval to 10 minutes and the number of reminders to send to 2, then it will send one reminder after 10 minutes and another reminder 10 minutes after the first reminder.

Does it make more sense ?

As you'd like one reminder after 3 hours and another one after one day, then you have two different interval time and this cannot be achieved with a flexi task but it can be achieved with a request approval task and two task reminder actions as explained above.

Hope this helps

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bimi82
Contributor

Re: Flexi task reminder until task completed

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That is how I configured FlexiTask

(Yes, "Task Notification" and the "Not Required Notification" works fine)

so what am I doing wrong

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cju
Scout

Re: Flexi task reminder until task completed

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Everything seems OK. The reminder should be sent after 10-15 minutes.

In the reminder configuration page, at the bottom, have you chose Email or User preference for the Delivery type ?

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bimi82
Contributor

Re: Flexi task reminder until task completed

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EMAIL has been ticked by default.

yet not working!!

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cju
Scout

Re: Flexi task reminder until task completed

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It should work...

Have you checked the Junk Email folder ?

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bimi82
Contributor

Re: Flexi task reminder until task completed

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yes, checked it. Though, all other emails get delivered to my inbox.
Anyway, I will re-publish the workflow and start a new task for testing purposes.

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bimi82
Contributor

Re: Flexi task reminder until task completed

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UPDATE!

hah, it seemed to have worked
I set out 2 notifications at 10minutes and received 2 emails.

now I will think about at what interval / sequence I want the user to be notified.

Maybe notify 1st time after 3 hours and then after 1 day.

That be

Day: 1
Hours: 3
Minutes: 0

or will this look at in this way : notify user after 1 day and 3 hours ?!

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cju
Scout

Re: Flexi task reminder until task completed

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That's great that it worked !

Unfortunately, it will send a notification after 1 day and 3 hours...

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cassymfreeman

Re: Flexi task reminder until task completed

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Bim Bimi‌ did any of these responses answer your question?  Can you mark them as correct if so please?

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kapilkjoshi
Apprentice

Re: Flexi task reminder until task completed

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Hi ,

Bim Bimi cannot mark the answer as this was asked by the user who has been deactivated. Please use your best judgement here.

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