Error when sending notification to a group, using a person/group variable in the CC field

  • 7 September 2021
  • 1 reply
  • 41 views

Badge +8

Greetings:

 

I'm using Nintex workflow on SharePoint 2010 and find that I get an error when trying to CC members of a group, specified through a Person/Group workflow variable. However, I can send the notification using that same variable in the To field. Also, I can send to that same group if specified directly in the cc field instead of using a variable. It appears that Nintex (or SharePoint) cannot lookup the addresses of group members in the CC field when specified as a variable.

 

The error I get when using the CC field with a Person/Group variable is something like:

Failed to send notification. Cannot get the full name or e-mail address of user "521".

 

Is this a known issue? 

 

Thanks,

Bruce


1 reply

Badge +6

Hi.


 


I've seen this same behavior in 2013.  I've had to create separate emails with the different cc: groups.


 


I don't know if it's a bug.

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