Save As PDF/Covert PDF - PDF generating without any CSS and Data.

  • 10 September 2015
  • 0 replies
  • 3 views



 

Symptoms

 


Save As PDF/Covert PDF - PDF generating without any CSS and Data.
 

 

Diagnoses

 


Save As PDF/Covert PDF - PDF generating without any CSS and Data. Only labels are displayed in the PDF file. There was a ticket raised earlier for the same and no resolution was found. We are unable to use this functionality as there is a business requirement to export the form into PDF and even JQuery is failing in the smartform.

Please assist on this issue on priority.

Host Server log file attached. And Sample PDF attached.
 

 

Resolution 

the below is applied to all k2 servers in that environment:
http://help.k2.com/kb001454_
http://help.k2.com/kb001444
Also the PDF smartobjects were refreshed

 

 



 

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