Error occurred during an Ajax call

  • 19 August 2020
  • 4 replies
  • 250 views
A
Badge +2

 Hi

 

I was trying to edit the task forms on my environment, seems like most of the forms upon clicking edit returns Ajax call error.

it's weird that some of the task forms open for edit and most of them end up with the Ajax call erros.

 

i see the below error on the console.

Failed to load the resource: the server responded with a status of 413 (Request Entity Too Large).

I saw on one article to do an IISRESET but that didn't help resolve this.

any help is appreciated

 

@andrewg 

@cassymfreeman 

4 replies

SimonMuntz
Userlevel 6
Badge +22
Hi,

I know you said this error ocurs when trying to edit task forms and not save them but the resolution for may be the same.
https://community.nintex.com/t5/Technical-Issues/Error-quot-An-error-occurred-during-an-Ajax-call-quot-During/ta-p/86075
Cool Nintex courses: https://learn.nintex.com/
A
Badge +2

@SimonMuntz 


 


Thanks for the reply. but on the front end we have enough memory 32gb on each.


total 3 front ends. i don't think memory is an issue.


can you please tell me any other suggestions.

SimonMuntz
Userlevel 6
Badge +22
Hi,

If its not the web front ends its the PC that is being used to do the editing that is lacking resource. Also just because the WFE's have a lot of resource it does not mean that the resource is not being used and there is not enough left to do this process.
Cool Nintex courses: https://learn.nintex.com/
A
Badge +2

Hey, i am having the same error. Did anyone figure out what the solution is?


we have 3 front end servers as well with 32gb.


I have tried different systems to try edit the task form in the workflow but ends up ajax call error.


Any help is appreciated.


 


thanks

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