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Production workflow failure alerts

  • 25 August 2020
  • 1 reply
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Hi all,

 

Has anyone had any success with the Production workflow failure alerts working? I have them set up on a form and the workflow terminated due to an error, I never received the email though? Should I in this scenario? 

 

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Best answer by SimonMuntz 26 August 2020, 02:32

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Userlevel 6
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Hi,

Notifications are only sent for workflows that are in the suspended status, not terminated.

Also note:
•Notifications for a failed workflow will not be sent instantly and it may take up to six hours from the time the workflow fails to receive a failure notification.

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