Hyperlink sent in Notification not behaving as expected.

  • 10 September 2014
  • 1 reply
  • 2 views
T
Badge +2

Hi All,

I have a list which contains a calculated field which is the URL of an InfoPath form we want to open in the browser.

When I use that field from a SharePoint Web-Part it opens in the browser correctly.

When I cut and paste that URL into IE it opens in the browser correctly.

When I create an email in outlook and put the URL into a hyperlink, then send the email - the receiver opens the form in the browser correctly.

 

I have created a workflow which queries the list and extracts various values to be sent in a notification email.  The calculated value is put into a Single line Variable (Var_Link).  A notification is created with a hyperlink referencing that variable.  On receiving the email  the URL looks the same, but does not open in the browser - it opens on the desktop.

 

Has anyone experienced that before?

 

The URL is long - 305 chars - could that be a problem ?

http://xxxxxxxx/xxxxxxxxxxx/HR/LD/HRCBSite/_layouts/formserver.aspx?XmlLocation=%2Fxxxxxxxxxxx%2FHR%2FLD%2FHRCBSite%2FCourseDetailsLibrary%2Fxxxxxxxxx.xxxxx 20140724084731%2Exml&OpenIn=Browser&Source=http%3A%2F%2Fxxxxxxxx%2Fxxxxxxxxxxx%2FHR%2FLD%2FHRCBSite%2FCourseDetailsLibrary%2FForms%2FAllItems%2Easpx

 

 

Thank you.

1 reply

B
Badge +6

Hi Catharine,

 

If you're storing this long URL to a text variable that could indeed be the issue as those variables are limited to 255 characters.

 

The easiest workaround, in my opinion, would be to sign up for a free bitly account and then add their shortening action to the Nintex designer (via the Nintex Live catalog seen below).

 

2014-11-12_9-17-33.jpg

Then add the action to the workflow:

2014-11-12_9-22-05.jpg

Then, in the configuration, you can dynamically populate that URL field and then bitly will send back a shortened URL (http://bit.ly/XXXXXX) that you can save to another text variable and then send out via email.

2014-11-12_9-22-18.jpg

 

So this:

 

http://intranet.crestan.local/Site/HR/LD/HRCBSite/_layouts/formserver.aspx?XmlLocation=%2SITE%2FHR%2FLD%2FHRCBSite%2FCourseDetailsLibrary%2FILENAME.EXT 20140724084731%2Exml&OpenIn=Browser&Source=http%3A%2F%2FNAME%2FNAME%2FHR%2FLD%

 

Would become this:

 

http://bit.ly/14d6D8t

 

Hope this helps!

 

Best,

Brad

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