Adobe Sign Tags in the document is throwing error

  • 18 May 2019
  • 1 reply
  • 8 views
N
Badge

I am trying to send the attachment (word doc) in the Quote to the recipient for signing using the workflow cloud. In the word document I added the adobe sign tag like {{Sig_es_:signer1:signature}}

2220i43639356FA2D515C.jpg

and the workflow is like

 2221i9112E60E286AF3DD.jpg

But when i try to trigger the workflow I am getting the error like 

2222i0206334019D99D74.jpg

Looks like it is not taking the tag I added, how do I declare the tags. And also if I need to get sign from two different receipient how can I set the tags and do I need to have Get Signature step twice in the workflow. I am attaching the word documentmy workflow id is RkmmUw32Brw6FkY9xBKYzJVmQofJUb6ioLZqQwnoxCyEpjAze any help is greatly appreciated

1 reply

B
Userlevel 5
Badge +8

This error is going to be coming from the Adobe side.  It looks like you are trying to send the document for signature to the same email that is configured within the AdobeSign Connection, and it is configured as the only signer. If you setup this action with multiple signers or change the email in the single signer scenario, it should clear it up. 

Reply


View our Community Site Map

Nintex Community Sitemap
Terms & ConditionsCookie settings