Exception handling

  • 18 November 2010
  • 1 reply
  • 11 views
T
Badge +6

Hi all,


I have a situation where a user provides a set of documents that the k2 process then uploads to a site that has been created by the process.


Our problem is that if there is a exception during the document upload, the process stops but we require it to keep running and complete other critical business activities. We would like to display a message to the user if there is a problem with the document upload that they must go and manually upload the documents on the site.


Is there a way to do this in k2 Blackpoint?

1 reply

P
Badge +7

On BlackPoint, you could enable exception rule to skip an exception occurs at the process, activity, or event level. To enable exception rule on the event level, right-click the event>select properties>click on the exeception icon (yellow triangle with !)> check the enable exception rule and how you want to log the exception. This will enable the workflow to continue even if the event hit an exception.


BlackPoint doesn't give you the option to write code in the process to handle the exception, but BlackPearl does. A possible work-around is to write a seperate application that would read the exception log and display or email to use the error message and ask the user to manually update the doc.

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