Code Fix: Unable to delete SmartObjects after upgrading to K2 Five (5.1)
KB002475
PRODUCTK2 Five 5.1
K2 Five (5.1) Fix Pack 3
Issue Description
After upgrading to K2 Five (5.1), attempting to delete SmartBox SmartObjects in K2 Management results in an error.
Error Message
The error message states: “SmartObject Server Exception:Error: The with the ID ‘[ID]’ could not be found”.
Resolution
- Ensure you have K2 Five (5.1) installed.
- Get the K2 Five (5.1) FP3 from Regional Support.
- Install the K2 Five (5.1) FP3 to apply the fix.
- It is recommended to refresh the browser cache.