rszabo
Nintex Newbie

Can't save workflow, config XML got stuck in check out state

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I encountered an issue and I thought I share the solution. Maybe most of you already know.

  • The User tried to publish a new version of a workflow, but something went wrong...
    • Other SOAP error messages related to the issue:
      • soap:ServerServer was unable to process request. ---> [URLtoXML] can't be found on this Site.
      • soap:ServerServer was unable to process request. --> Exception of type 'Cobalt.ErrorException' was thrown.

  • After she reopened the workflow she get an error message: Exception of type: 'Cobalt.ErrorException" was thrown.

  • After a few try he could open the workflow, but when he tried to publish he got a SOAP error. (In a JS Alert popup)
    • SOAP Error message on Workflow Publish: soap:ServerServer was unable to process request. ---> The file [URLtoXMLpath] is checked out for editing by [USER NAME].

Root cause: Config XML got stuck in Check Out state. Like a normal document in a document library.

Solution:

  • Find the checked out XML file and click on name to open the local menu (you can see the green arrow icon)
  • Choose: Discard Check In

  • Open again your Workflow and Publish the correct version.
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7 Replies
rszabo
Nintex Newbie

Re: Can't save workflow, config XML got stuck in check out state

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If I manually Check In the XML and try to open from teh editor, I can reproduce the issue. It works.

View solution in original post

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allan48728
Nintex Newbie

Re: Can't save workflow, config XML got stuck in check out state

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Thanks for the tip, this helped me too. I got the below error and used your method to check in the file and it resolved the issue.

  • SOAP Error message on Workflow Publish: soap:ServerServer was unable to process request. ---> The file [URLtoXMLpath] is checked out for editing by [USER NAME].
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chanteldup
Cloud Wanderer

Re: Can't save workflow, config XML got stuck in check out state

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Thanks for this, saved my rear today!!

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rszabo
Nintex Newbie

Re: Can't save workflow, config XML got stuck in check out state

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(y) Feels good to hear it was helpful even after 3 years... 

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brightlight
Process Pupil

Re: Can't save workflow, config XML got stuck in check out state

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Thank you!

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Cynthia1977007
Canvas Initiate

Re: Can't save workflow, config XML got stuck in check out state

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I'm getting a similar error, but I can't access the URL to the Config XML and discard the check out using your method.

I am using 365 cloud. would it be any different to access the URL to the Config XML?

Cynthia1977007_0-1621980292914.png

Thank you!

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SteveJonasson
Forms Fledgling

Re: Can't save workflow, config XML got stuck in check out state

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Thank you so much it helped me! 🙂

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