Email error on K2 event notifications

  • 28 June 2010
  • 2 replies
  • 6 views

Badge +3

I am trying to send out a custom email notification to a destination user from an event but keep getting the following errors:


"424682","2010-06-28 08:45:09","Error","EventBus","7008","Processing","EventQueueProcessing.ExecuteAssembly","7008 The following error occurred while executing policy for CustomEventInstanceID: 179 : Exception has been thrown by the target of an invocation. : Failure sending mail..","anonymous","0.0.0.0","SMF00MIIS055:C:Program Files (x86)K2 blackpointHost ServerBin","424682","a2af985a9d2746dd96a7ed0a11d1d30c",""
"424683","2010-06-28 08:45:09","Error","EventBus","7498","General","EventQueueProcessing.Process","7498 An error has occurred: System.Exception: Exception has been thrown by the target of an invocation. : Failure sending mail.
   at SourceCode.EventBus.Server.EventQueueProcessing.ExecuteAssembly(Int32 CustomEventInstanceID, Int32 CustomEventID, ResolvedPolicyMapping resolvedPolicyMapping, Boolean isConditional, Int32 eventTypeID)
   at SourceCode.EventBus.Server.EventQueueProcessing.ProcessEvent(Int32 ID)","anonymous","0.0.0.0","SMF00MIIS055:C:Program Files (x86)K2 blackpointHost ServerBin","424683","b2b454a7bb1843ff81aa13c998bde4cc",""


Here are things I have tried:


1) Changing the from address to a domain within my network.


2) Un-check notification deploy, check notification deploy.


Any suggestions would be great.


 


Thanks,


Mark


2 replies

Userlevel 4
Badge +14

Check that the smtpserver note points to the correct server in the Sourcecode.Eventbus.EventAssemblies.dll.config file in the [INSTALLDIRHostServerBin folder. Please let me know if this helps. Vernon

Badge +3

Sorry it took so long for me to get back to you but this is the answer to the solution.  I have been swamped with other changes that the client wants me to make.  Thanks again for your response to this, it was spot on.


Mark

Reply