I have a Flexi-Task set to notify an approver of a pending task. However, I have been asked to set up this Flexi-Task so that reminders are sent every 3 hours only AFTER 24 hours has passed since the task notification had been sent. I was thinking of trying a parallel action with a loop that checks every 5 minutes to see if the status of the Flex-Task has changed but I'm wondering if this is the best approach. Does anyone have any suggestions? Please let me know. Thank you!
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Hi Angela ,
I had a similar request from users, but more pertaining to not wanting to get reminders every 24 hours for a task that was past a key action date. So yes, I setup a loop inside a parallel action branch - below. The loop looks at a status (int) field and the run if compares the date & the status - only running if the current date is greater than the key date and the status not being overdue. The pause is for 24hrs :
or you can create a site workflow that will just take care of notifications.