Task in Workflow using data from old rejected submission instead of new approved submission

  • 19 September 2019
  • 2 replies
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Badge +1

So a request will come in, and the gatekeeper will reject it or approve it. If rejected, the requester will correct and then re-submit. However, the next task in the workflow will use the variables in the old submission instead of the new correct and approved submission. As a result, the task gets emailed to the wrong person, and with the wrong comments/info. 

This only happens occasionally, most of the time the workflow will use the new correct submission. 

Any ideas would be helpful. 

 


2 replies

Badge +16

is your task form customised in nintex forms?  are the controls connected to list item columns or to the task columns?

Badge +1

The task form is customised in the Nintex Forms Designer in Nintex workflows. 

My control for comments is connected to Task Columns. 

My control for the person selected to review the request is connected to List Item Columns. 

 

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