Root Element is missing on Process.

  • 14 April 2015
  • 3 replies
  • 9 views

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HI all,

 

I have two processes that were deployed in the test environment and were working fine. I then made some changes to those proceses in the development machine and then deployed them. Now when i try to start any of those proceses Ion the test machine get the following error in workspace.

 

Source               Description

DefaultLine8Root element is missing.

 

Now, those proceses were checked into source control so, I undid all the changes and rolled back those processes before the point where they were previously deployed and working. I then deployed those processes and I still get the above error. If i go to workspace and then set the default version  for the process to the one when it was working then it works again even though the latest and that version are exactly the same. This is a problem in the test machine. In the development machine all version work fine.

 

Just to add there are no errors when deploying the processes using package and deplyment. I am on the latest version of smartforms and blackpearl (4..6.9) on both machines. Looking at the view flow, the process does start but the start box is not green and the first line coming out of it is red.

 

Wondering if anyone has had this issue before.

 

 


3 replies

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Hi s0m3one,

 

The famous "root elephant is missing" is 99.99% of the time an MSDTC configuration issue.  If your SQL is clustered, make sure DTC is configured on each node in the cluster, and then again at the "cluster level".

 

http://community.k2.com/t5/K2-blackpearl/Deploy-error-Root-element-is-missing/td-p/61425

http://community.k2.com/t5/K2-blackpearl/Root-Element-Is-missing/ta-p/77269

http://community.k2.com/t5/K2-blackpearl/Error-when-deploying-a-process-System-Xml-XmlException-Root/ta-p/73891

 

Regards,

 

Mike

Userlevel 5
Badge +18

Also, are there any rules configured for this DefaultLine8?


Is it perhaps making a Smartobject call? If so, is the Smartobject executable in the SMOTester tool with the same input?

Badge +10

HI all,

 

Thanks for your replies, The sql servers clustered. Only thing is that only these two processes that are being affected. The other processes that were deployed there, I can update freely without any isues.

 

Also, are there any rules configured for this DefaultLine8?

-That is just a line with the rule to check a datafield value.

 

Thanks

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