I'm using Drawloop DDPs with Salesforce to pull information from our CRM into PDF forms. When social security numbers have leading zeroes, they are dropped on the form. So if a social security number is 012345678, it shows up on the form as 12345678. What's the best way to address this? Keep in mind our CRM has thousands of individuals, so changing the formatting of social security numbers isn't feasible. And the idea of the DDP is to make it simpler to fill out the forms, so double-checking the social security number each time defeats the purpose.Jason Siebert salesforce drawloop ddp
Hi Ryan, thanks for the quick response! I just tried typing letters into the field and it wouldn't let me save. It's formatted to only allow entries with nine numbers. What does that mean for my problem?
Hey Greg,
It might be easier if you give our support team a call that way they can hop on a screen share with you to help troubleshoot this issue.
Cheers,
Ryan
+4
Did you find a resolution to this? Thanks!
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