My users are getting this error when they try to clone a Doc Gen Package. The user that created the package is no longer with my organization but I changed the ownership of the package for an active user and even he does not have the permission to perform this task. I appreciate any help to solve this issue.
Insert failed. First exception on row 0; first error: INACTIVE_OWNER_OR_USER, operation performed with inactive user [005d0000004rMv7]: 
An unexpected error has occurred. Your solution provider has been notified. (Loop)