Users receiving a "0% Queued" when running a package in the status bar.

[akuharich]

Hello!

I have an internal user that ran a DocGen package (to generate an invoice/receipt), and they are receiving a "0% Queued" in the status bar. The process times-out.

I was told that they "ran the package and then walked away". When they returned and attempted to run the package again, the "0% queued" status appeared again.

I haven't seen this before. Can anyone provide guidance, please?

Thanks! 

[leighburke]

Hi,

I would log a support case(support@nintex.com) for this issue, they will be able to look into this further for you.