Unable to Add Note Field to DocGen Form

  • 13 March 2019
  • 1 reply
  • 9 views

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I am using DocGen version 14.4.0, Salesforce classic and have experienced the same issue in both FireFox and Chrome.

 

I have a complete Document Package that works perfectly.  However, the requestor has asked that I go back and add some additional text instructions to the form within the package.  When I edit the form and select the Add Note button the window appears for me to add my text, however, clicking OK or Cancel does nothing.  I have to refresh the page to get the box to go away.  

 

Any suggestions?

Thank you.


1 reply

@bjj 

 

Are you able to send a screen shot of the issue by chance?

 

Also - Are you willing to update the app to the current AppExchange package version and see if the issue persists?

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