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Send PDF document as email body

  • 21 February 2020
  • 2 replies
  • 49 views

On Nintex "Send document as email body" feature: When I try to send a pdf document in an email body, it throws following error message.

 

6539i54B5B35B92DAF011.png

 

It works fine with the MS Word format, but throws an internal error if I change the document to a pdf.

 

I followed steps according to this help video!

https://learn.nintex.com/document-as-email-body-in-nintex-document-generation-for-salesforce/255236

Created a DocGen Package, with "Email" delivery option and selected the 'pdf' document as the email template.

Is this something not supported yet?

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Best answer by leighburke 24 February 2020, 22:49

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Userlevel 5
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Hi @rmedagoda ,


 


That is correct currently template as email body only supports MS Word templates. If you would like to suggest this functionality you can do so on our uservoice(https://nintex.uservoice.com/).

Ok. thank you @leighburke

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