AdamJass
Scholar

Mass DocGen notifications going to an old coworkers email

Jump to solution

This is small, but annoying. When I do a mass DocGen run, I get email notifications. That's fine. But copied on those emails is the former admin. Since her email address is inactive, I get a bounce-back from Outlook with each email notification. I can't find where to adjust who should receive these email notifications. She's inactivated in Salesforce, and isn't a User or Admin in Nintex. Help? 

Labels: (1)
0 Kudos
Reply
2 Replies
leighburke
Nintex Employee
Nintex Employee

Re: Mass DocGen notifications going to an old coworkers email

Jump to solution

@AdamJass It most likely indicates the user is still set as the integration user(https://help.nintex.com/en-US/docgensf/Troubleshooting/AuthorizeanIntegrationUser.htm). The following link explains who gets notifications(https://community.nintex.com/t5/Best-Practices/Who-Receives-Notifications/ta-p/120866).

 

 

 

Reply
AdamJass
Scholar

Re: Mass DocGen notifications going to an old coworkers email

Jump to solution

Thank you @leighburke ! Turns out my issue wasn't the integration user, but the owner of the package. Fixed!

View solution in original post

0 Kudos
Reply