Solved

Mass DocGen notifications going to an old coworkers email

  • 2 January 2022
  • 2 replies
  • 8 views

This is small, but annoying. When I do a mass DocGen run, I get email notifications. That's fine. But copied on those emails is the former admin. Since her email address is inactive, I get a bounce-back from Outlook with each email notification. I can't find where to adjust who should receive these email notifications. She's inactivated in Salesforce, and isn't a User or Admin in Nintex. Help?Ā 

icon

Best answer by AdamJass 4 January 2022, 22:06

View original

2 replies

Userlevel 5
Badge +13

@AdamJass It most likely indicates the user is still set as the integration user(https://help.nintex.com/en-US/docgensf/Troubleshooting/AuthorizeanIntegrationUser.htm). The following link explains who gets notifications(https://community.nintex.com/t5/Best-Practices/Who-Receives-Notifications/ta-p/120866).


 


 


 

Thank you @leighburke ! Turns out my issue wasn't the integration user, but the owner of the package. Fixed!

Reply