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How do I 'Tag' the account owner in an 'Insert-update' chatter post


I am mass running some DDPs from an accounts drop down list and have set the insert-update to attach the output file to a chatter post.  I can add the account owner name to the chatter post but I want to @mention them so they get a notification.  I'm sure this must be possible but I can't seem to work out how. Please help

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Best answer by natsu_docs 10 May 2022, 17:16

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You would need to use the @ and surround the tag with the [ ]  bracket. The tag will have to bring the ID of the user. So for example:


 


@[<<Account_OwnerId>>]


 


Hope this helps!

Many thanks, this worked perfectly, I was using the @ & [ ] but with the account owner name opposed to ID.

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