Email Body error message

  • 16 July 2020
  • 2 replies
  • 15 views

I am trying to edit Email Template with merged field inside Salesforce. However, Drawloop Email Body shows the error message said, "We were unable to process the email template. Error Message: Enter an ID for a person, such as contact, lead, or user." 


2 replies

Userlevel 5
Badge +13

@MelodyLinVroom I would raise this issue with the Support team(support@nintex.com), they would be the best help on this issue.

Thank you!!

Reply