New Timer control does not get installed if you have custom underground 'Timer' control

  • 10 March 2015
  • 1 reply
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Symptoms


New Timer control does not get installed if you have custom underground 'Timer' control
 

Diagnoses


The error occurs after the latest version of K2 (4.6.9) is installed and the new 'Timer Control' does not show. This may be because the timer control may have been installed before hand as a custom control (from community site).
 

Resolution

To remove underground timer control

Note: Please do backup your DB before applying the following script and changes.

1) Run these scripts against K2 DB
delete from [Form].[Control] where TypeID = 'c1972d71-79ee-46bc-8015-ec1a95a36a32'
delete from [Form].[ControlTypeEvent] where ControlTypeID = 'c1972d71-79ee-46bc-8015-ec1a95a36a32'
delete from [Form].[DataTypeControl] where ControlTypeID = 'c1972d71-79ee-46bc-8015-ec1a95a36a32'
delete from [Form].[ControlTypeImplementation] where ControlTypeID = 'c1972d71-79ee-46bc-8015-ec1a95a36a32'
delete from [Form].[ControlType] where ID = 'c1972d71-79ee-46bc-8015-ec1a95a36a32'

2) Register the OOB control

Then run a repair using SmartForms control Pack installer.




 

1 reply

Badge +3

Hi perc,

 

 

can you please us , how can we register OOB control (Step 2) ?

 

Thanks

Ruchi

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