Workflow status error: Item does not exist. It may have been deleted by another user. After manually running a Nintex workflow on an existing item.

T
Badge +3

Greetings,

 

I am not able to manually kick off the same workflow more than once on an existing item after the workflow has been terminated. Getting error: "Item does not exist. It may have been deleted by another user." when I check the status for more information.

 

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Has anyone seen this same behavior? I am able to do with the on-prem Nintex version.

 

Any suggestions or comments is greatly appreciated.

 

Thanks,

Tam

4 replies

C
Userlevel 5
Badge +13

Are you possibly referencing another item in your workflow somewhere (by ID potentially)? What does your workflow do, precisely? I'm in O365 and haven't experienced this before, so I'm intrigued.

L
Badge +9

Hi ‌,

It shouldn't be like this, what you can do is try to create a new item and test it, if you want to test the same item then using copy item action just make a copy of that item and test it, delete existing item.

Thanks,

‌

A
Badge +4

hello,

I know this is one year later but maybe it helps. Here's what i found.

Error "Item does not exist. It may have been deleted by another user." When Accessing Task Form - Nintex Knowledge Base 

Adriana

S

Hi, did anyone find a resolution to this?

thanks

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