Hi Everyone,
I have a list with 4 options in the Status field. The workflow is supposed to send one email to the appropriate person when the Status field is changed, but it's sending 3.
Example, the Status field is changed to SME, 1 email should be sent, but it sends 3.
Any ideas how to fix?
Thanks in advance for your help.
Multiple emails sent when Status field is updated
How are your rules wired up to the list to send the emails?
+10
Which version of K2 are you using?
+9
Hi Susanh2,
Can you perhaps share a screenshot of how your rules are configured? From what i gathered you have a "when a control changes" and a "Send an email" rule configured?
-Jean
Hi Jean,
Thanks for replying. I decided to use a different workflow.
Thanks for replying. I decided to use a different workflow.
Hi EmilyK,
Thanks for replying. I decided to use a different flow.
Thanks for replying. I decided to use a different flow.
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