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Workflow Hero

The payload is invalid

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Hello

I am testing the new feature released regarding the lazy approval action buttons in the email.

Seems working good until this error appeared. "The payload is invalid"

The approval was made successfully by first user, and when the consecutive user tried to approve he got the error.

The error occurs wither Approve or Reject is pressed.

Any one can help resolving this ?

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Workflow Hero

Re: The payload is invalid

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I have similar issues too. Rejected button works fine but not the Approved button.  I created two workflows with "Assign a task" control with lazy approval selected. Rejected button works fine but every click of "Approved" buttons  will generate "The payload is invalid" error. Hence the workflow stop flowing.

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Workflow Hero

Re: The payload is invalid

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Hi Joy, Hassan,


Based on the info I collected from you, we have found an issue that is occurring in some instances when tasks are generated that we are not seeing in our own environments, however we should have a fix out for this soon.

Thanks,

Callum

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Workflow Hero

Re: The payload is invalid

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Thank you Callum Bundy‌ for the follow up.

Actually this error is no longer showing in any instance without applying any fix or changing any settings in the workflow or task form.

From my side the issue is closed unless you guys want to keep the thread opened for further discussions.

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