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praios81
Nintex Newbie

Problem with new connection manager

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In a workflow I'm using an account to update item permissions. The workflow runs fine when credentials are provided in the action itself.

Now with the new connection manager I hope I can store the credentials there instead of having them in each action.

According to this site (https://help.nintex.com/en-US/O365/#cshid=1333) I need to create a connection of type SharePoint Online: Site & user administration.

Now after creating the connection and putting the same credentials into it that I had in my actions I updated the actions to use the new connection. However, when Item permissions need to be updated the workflow gets suspended with the following error:

The destination site was unable to process request. The provided credentials might not have access to the site.   

Connection and workflow are on the same site. I don't really know what I'm missing.

Any thoughts?

Best regards

Enrico

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12 Replies
Automation Master
Automation Master

Re: Problem with new connection manager

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Enrico Knapp‌ that might be stupid, but are you sure you chose the right level of permissions, when configuring access? See: https://help.nintex.com/en-US/O365/Default.htm#o365/O365WorkFlow/Connections.htm%3FTocPath%3DUse%252... 

Yeah, that was stupid. You checked it. You chose the right level. 

One question - are you using different account to provide permissions than the one, you are logged in when designing your workflow?

Regards,

Tomasz

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praios81
Nintex Newbie

Re: Problem with new connection manager

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Hi ,

thanks for replying. I'm using the same account for creating the connection and creating the workflow. Only the credentials in the connection are different.

I reached out to Nintex support and still hope for help.

Best regards

Enrico

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Automation Master
Automation Master

Re: Problem with new connection manager

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I noticed, that when I tried to create a new connection, for a different credentials than the user I was logged in, even though I was able to type his login, I wasn't able to provide his password and finally the connection got created for the credentials of logged in user, not the other, specific one. I had to log out and log in using the other credentials and then create that connection. Maybe this is your case too?

Regards,

Tomasz Poszytek 

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praios81
Nintex Newbie

Re: Problem with new connection manager

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Thanks for replying Tomasz,

I'll have a look at it and try it out.

Best regards

Enrico

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ptidaelus
Nintex Newbie

Re: Problem with new connection manager

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Hello Enrico,

did you find an answer for this. I'm also having the issue.

kind regards,

Jim

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mungamurives
Nintex Newbie

Re: Problem with new connection manager

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Hi Jim,

Are you able to resolve your issue ?

I have worked on the connection manager and followed the below way to accomplish that:

I have login the SharePoint site and trying to develop the Nintex workflow with my own credentials (for example: Giridhar@xyz.com) but in my case the credentials that I am trying to give in connection manager is different ( admin@xyz.com). I run the workflow it works fine, but make sure the credentials (in my case admin@xyz.com) have necessary permissions over the site to run the workflow.

Let me know if you still have any issues.

Thanks,

Giridhar  

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praios81
Nintex Newbie

Re: Problem with new connection manager

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Hi Jim,

the problem in my case was that I didn't give the account named in the permission also the owner permissions on the site. After I made the account also a site owner it worked for me.

Best regards

Enrico

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ptidaelus
Nintex Newbie

Re: Problem with new connection manager

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Hello, 

that did it for me as well. I assumed that site collection admin would have been enough, but apparently the site on which the flow is running, also needs direct permissions (in person, or via a group).

Tnx so very much for your reply

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jaapsteenis
Nintex Newbie

Re: Problem with new connection manager

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I am having the same issue.

Can you explain what the proper way of working must be ?

It's very confusing and don't understand why Nintex makes this a horrible m....sss after about working with the product and permission action since 2006 :-)

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