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Workflow Hero

Parallel approvals completed, but workflow suspended =>throttling error

I have a workflow that has worked with no issues for many months. Recently I have needed to add some extra rules on the approval forms, but nothing complicated.

Now the 7 parallel approvals are assigned, and can be input OK => all have status completed in the workflow status screen.

But, the workflow goes into suspended mode with a throttling error and does not move on to the next steps in the workflow, which is updating the main form with the approvals.

I am not convinced that removing the new rules (which only hide controls) would have any effect.

Does anyone have any ideas how to fix or work around this?

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Workflow Hero

Re: Parallel approvals completed, but workflow suspended =>throttling error

This information might help. https://support.nintex.com/Office_365/Workflow/Handling_Workflow_Throttling

I would try to remove the new rules, that way you can confirm or not if that's what is causing the error. What's the full error, can you copy it here?

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Workflow Hero

Re: Parallel approvals completed, but workflow suspended =>throttling error

Are you able to add the throttling error here? I would be interested in knowing what sort of error it is, I wouldn't imagine changes to the approval forms should impact workflow throttling.


Thanks


Callum

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