Code Fix: Slow performance occurs when executing a Sync on an On-Prem environment with Azure Active Directory

  • 16 February 2021
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Code Fix: Slow performance occurs when executing a Sync on an On-Prem environment with Azure Active Directory

KB003390

PRODUCT
K2 Five 5.2 to 5.3
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 18 to K2 Five (5.3) Fix Pack 24

 

Issue Description


When executing a Sync on an On-Prem environment with Azure Active Directory, and the domain contains many “User to Group” links, slow performance occurs.

Resolution

The fix is available in the following K2 versions:

K2 4.7 March 2018 Cumulative Update K2 Five (5.0) September 2018 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
X X X Fix Pack 18 Fix Pack 24
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

 


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