Nintex Office 365 Workflow is not generating email from past 5 days.

  • 25 October 2017
  • 4 replies
  • 0 views
K
Badge +2

Nintex Office 365 Workflow is not generating email from past 5 days. Any one please let me know is this issue with the nintex product?

4 replies

C
Badge +9

Hi Karthik,

I'm not aware of any issues with sending email and have seen email in the last few days.

Can I ask what sort of email you are finding is not sending (e.g. Task emails, Send an Email action, if so - are you using 'Lazy Approval' or 'External Send', or not).

Best option if you have some workflow instances that you think should have sent mail, but haven't, is get in contact with the Support team so they can look into those instances in more detail.

Thanks,

Callum

K
Badge +2

Hi Callum,

Thanks for your reply.

Both from "Send an email" action and "Assign a task" action.

Sure I will post it to the Nintex support team.

Regards,

Karthik R

C
Badge +9

Hi Karthik,

Were you able to solve this with Support?


Thanks


Callum

K
Badge +2

Hi Callum,

Yes my problem got solved, The issue is of because of my Client company email account problem. They didn't inform us earlier.

Regards,

Karthik R

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